Updating VerifEye

Issues with Tests

  • People have had problems with unfinished tests on there phones were it is not uploading or keeps crashing.

Solution: 

  • Check if the app has the most recent version of VerifEye. To check go into settings>then check where it says build number.

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  • If the that version is lower than 2.4.0 delete it and reinstall it. Just updating it without deleting it, may cause issues running the test. 

 

  • Once that is done go to either the app store or Google Play store to update that app. 
  • If the problem continues please submit a ticket and someone will help you 
Have more questions? Submit a request

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