Knowledge Base Articles (para los artículos en español, vease abajo)
VerifEye
Most Common Technical Issues
Dashboard
Accounts
Administrator
- How do I administer a test?
- How do I prepare a room for a test?
- How do I start testing?
- How should I prepare an examinee for a test?
- What do I do after an examinee completes the test?
- What should I do if the examinee confesses during the test?
EyeDetect Software
- Correct Procedure for Running EyeDetect
- EyeDetect Not Opening Solutions
- EyeDetect+ Manager & EyeDetect Manager Update
- How do I change the language in EyeDetect?
- How do I download the EyeDetect Administrator?
- How do I run the EyeDetect Administrator?
EyeDetect Station
- Audio Problems - (v3 Station)
- Change EyeDetect Station's Wifi Profile to Private
- How to access Dell Onsite Support for a V4 Station
- How to Fix a “BitLocker Recovery” Blue Screen
- How to Install Microsoft Text To Speech Voice
- How to pair keyboard and mouse - (v2 station)
Eye Tracker
Google Authenticator
Internet
Licenses
Phone Issues
Telemetry
Tests
- How do I create a test entry?
- How do I delete a test?
- How do I submit test data?
- I ran tests in the wrong sub-account. How can I get them moved to another sub-account?
- Rest period and recalibration
- What is the purpose of the reading test?