The “Web Exception Error” may result from a few conditions.
- The EyeDetect station is connected to a very slow Internet connection or there is no connection at all. Check the connection and speed to see if it is adequate.
- Make sure that the wireless antenna is properly connected to the back of the computer.
- If #1 and #2 have been checked, the issue could be related to a firewall in place. Contact Converus for assistance.